In-Person Mode is designed to support real-world, face-to-face conversations where participants do not share a common language. It is especially useful in settings where professional interpreters are unavailable or impractical, and where accessibility, speed, and trust are critical.

🏥 Healthcare & Frontline Triage

Use In-Person Mode at hospital reception desks, emergency triage zones, or walk-in clinics to quickly understand and respond to patient needs. Staff can ask basic intake questions, explain procedures, and provide real-time reassurance in the patient’s native language — reducing stress and improving health outcomes.

🏛 Community Services & Outreach

Councils and NGOs use this mode in community pop-ups, mobile vans, and public events to engage linguistically diverse communities. Staff can explain services, answer questions, and collect feedback — all without needing an interpreter on-site.

✈️ Transport & Visitor Assistance

Deploy at airports, train stations, tourism kiosks, or event venues to assist international visitors in real time. Volunteers or staff can answer directions, resolve issues, and guide travellers using a shared tablet or kiosk.

🏢 Government Counters & Service Desks

From immigration offices to social services centres, In-Person Mode helps bridge communication gaps at multilingual front desks. Staff can conduct interviews, complete forms, and provide explanations in a way that’s inclusive and efficient.

🧑‍🏫 Education & Student Services

Universities and schools use In-Person Mode for enrolment support, student wellbeing checks, and parent-facing services — especially in multicultural districts. It’s also useful in TAFE or vocational settings where first-language support can make a significant difference.

🔗 Related Pages

  • Visit the Video Call Translation Use Cases page to discover how we make every online conversation multilingual.
  • Jump to the Broadcast Translation Use Cases page to see how we deliver your message loud, clear, and in every language.