Help
Need assistance? See how you can send questions, report issues, or share suggestions with the VideoTranslatorAI team.
We’re here to help you get the most out of our platform. Whether you’d like to share feedback, report a technical issue, request a feature, or ask a question—there are two easy ways to get in touch with us:
1. Send Feedback from the App
You can send us your feedback directly from the platform using the Feedback button, located at the bottom right corner of your screen. Use this feature to:
- Report a bug or technical issue
- Request a new feature
- Share suggestions or ideas
- Provide general feedback
How to send feedback:
1. Open the Feedback Panel
Once you’re logged in, navigate to the bottom-right corner of the screen and click the Feedback button.
2. Enter a Title and Message
Fill in the Title of your message, then describe your feedback, issue, or request in the message field provided.
3. Add Your Phone Number
Provide your phone number so we can follow up if needed. This field is required.
4. Click Send
Once everything is filled out, click Send to submit your feedback to our team.
Your input helps us improve and shape a better experience for all users.
2. Fill Out the Contact Form
Prefer to reach out by form? Visit our Contact Us page to send a direct message. Simply fill in:
- Your Name
- Email address
- Your Message (you can report an issue, request a demo, ask a question, or leave general feedback)
You can also opt-in to our mailing list to receive the latest product updates, release notes, and feature announcements.
We value your feedback and are committed to responding promptly.